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Booking Policy

Cancellation policy: 48 hours before check-in date.
Pets:
We do not accept pets.
Payment Policy:
We accept all credit cards.

Check-in: from 16:00 / Check-out: until 12.00.

Swimming pool: interdicted all on Mondays for maintenance.

Heated pool and Sauna: will be under renovation during the period from 11/09 to 10/16/2016, not being available for use.

Honeymoon Kit: The reservation with the Nuptials kit (special decoration for the couple) included should be made with 03 days in advance.

Reimbursement: To request a refund of the amount paid, the cancellation must be made 48 hours prior to the accommodation date. After this period the value will remain as credit for a future stay.

Restrictions: We do not allow own sound equipment in public areas of the hotel without prior approval of management.

Payment Methods (inform on SPECIAL REQUEST):

01) Total payment on the card at time of booking.
02) Total payment in installments up to 3 times at time of booking.
03) 30% of advance on the card at time of booking the rest at check-in.

Children are very welcome. From 0 to 11 years old the first child (per apartment) will be exempt from payment (lodging and meals). The second child will be charged as an adult. In the days of à la carte dish available for courtesies children is the suggestion of the chef.

- If the payment is not mentioned in the field SPECIAL REQUEST, you will be charged the full amount at time of booking.


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